Working Paper
Grant E. Donnelly, Cait Lamberton, Stephen Bush, Zoë Chance, and Michael I. Norton. Working Paper. “"Repayment-by-Purchase" Helps Consumers to Reduce Credit Card Debt”. Repayment by Purchase
Ari Berman and Michael J. Hiscox. 2020. “Doing Good, Actually: Customer Support for Charitable and Sustainability Programs”.
Jens Hainmueller and Michael Hiscox. 2020. “Airline Customers and Carbon Offsets”.
Michael Hiscox. 2020. “Customer Rewards and Carbon Offsets”.
Ryan W. Buell and Basak Kalkanci. 2019. “How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice.” Harvard Business School Case.
Ryan W. Buell and MoonSoo Choi. 2019. “Improving Customer Compatibility with Operational Transparency”.
Ryan W. Buell and Leslie K. John. 10/2018. “Commonwealth Bank of Australia: Unbanklike Experimentation.” Harvard Business School Case, 619-018. Harvard Business School Case
Jens Hainmueller, Michael J. Hiscox, and Sandra Sequeira. 5/2015. “Consumer Demand for the Fair Trade Label: Evidence from a Multi-Store Field Experiment.” Review of Economics and Statistics, 97, 2, Pp. 242-256. Publisher's Version