Papers
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12 results
Working Paper
Paige Tsai and Ryan Buell. “The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees”
Paige Tsai and Ryan Buell. “The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees”
Submitted
Rafael Batista, Ella Mao, Abigail Sussman, Neale Mahoney, and Jessica Min. “Disclosing the Costs of Co-Holding Liquid Assets and High-Interest Debt Has Limited Impact on Behavior”
Rafael Batista, Ella Mao, Abigail Sussman, Neale Mahoney, and Jessica Min. “Disclosing the Costs of Co-Holding Liquid Assets and High-Interest Debt Has Limited Impact on Behavior”
Rafael Batista, Ella Mao, and Abigail Sussman. “Keeping Cash and Revolving Debt: How Consumers’ Preference for Spending on Debit versus Credit Influences Their Decision to Co-Hold”
Rafael Batista, Ella Mao, and Abigail Sussman. “Keeping Cash and Revolving Debt: How Consumers’ Preference for Spending on Debit versus Credit Influences Their Decision to Co-Hold”
2024
Grant E. Donnelly, Cait Lamberton, Stephen Bush, Zoë Chance, and Michael I. Norton. 2024. “‘Repayment-by-Purchase’ Increases Consumer Debt Repayment”
Grant E. Donnelly, Cait Lamberton, Stephen Bush, Zoë Chance, and Michael I. Norton. 2024. “‘Repayment-by-Purchase’ Increases Consumer Debt Repayment”
This article tests the effect of a novel credit card payment format—repayment-by-purchase—on consumers’ payments toward credit card debt. In contrast to typical balance repayment, where consumers make repayments relative to a total amount owed, repayment...
2020
Michael Hiscox. 2020. “Customer Rewards and Carbon Offsets”
Michael Hiscox. 2020. “Customer Rewards and Carbon Offsets”
Jens Hainmueller and Michael Hiscox. 2020. “Airline Customers and Carbon Offsets”
Jens Hainmueller and Michael Hiscox. 2020. “Airline Customers and Carbon Offsets”
Ari Berman and Michael J. Hiscox. 2020. “Doing Good, Actually: Customer Support for Charitable and Sustainability Programs”
Ari Berman and Michael J. Hiscox. 2020. “Doing Good, Actually: Customer Support for Charitable and Sustainability Programs”
2019
Ryan W. Buell and MoonSoo Choi. 2019. “Improving Customer Compatibility With Operational Transparency”
Ryan W. Buell and MoonSoo Choi. 2019. “Improving Customer Compatibility With Operational Transparency”
Ryan W. Buell and Basak Kalkanci. 2019. “How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice”. Harvard Business School Case
Ryan W. Buell and Basak Kalkanci. 2019. “How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice”. Harvard Business School Case
2018
Ryan W. Buell and Leslie K. John. 2018. “Commonwealth Bank of Australia: Unbanklike Experimentation”. Harvard Business School Case, 619-018
Ryan W. Buell and Leslie K. John. 2018. “Commonwealth Bank of Australia: Unbanklike Experimentation”. Harvard Business School Case, 619-018
2016
Jens Hainmueller and Michael J. Hiscox. 2016. “Buying Green? Field Experimental Tests of Consumer Support for Environmentalism”
Jens Hainmueller and Michael J. Hiscox. 2016. “Buying Green? Field Experimental Tests of Consumer Support for Environmentalism”
2015
Jens Hainmueller, Michael J. Hiscox, and Sandra Sequeira. 2015. “Consumer Demand for the Fair Trade Label: Evidence from a Multi-Store Field Experiment”. Review of Economics and Statistics, 97, 2, Pp. 242-56
Jens Hainmueller, Michael J. Hiscox, and Sandra Sequeira. 2015. “Consumer Demand for the Fair Trade Label: Evidence from a Multi-Store Field Experiment”. Review of Economics and Statistics, 97, 2, Pp. 242-56